Conway Stores
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Conway Stores Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Conway Stores has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I enjoyed walking out of the store.
Cons: Customer service, Lack of employees, Quality of clothing.
Brooklyn, New York
Conway Stores - Staff Review from Brooklyn, New York
Chicago, Illinois
Horrible service, Poor Management, Store in Total Chaos
- I enjoyed walking out of the store
- Long lines
- Customer service
- Quality of clothing
Preferred solution: I would like a refund because I do not wish to ever shop at your establishment again. However, if a full refund is not possible, I will accept a store credit.
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Verified Reviewer |
Bronx, New York
customer service staff need training!
Preferred solution: Train staff in service with a smile and "respect" to customers....do not ignore cause we pay your salaries!
Atlanta, Georgia
Disrespected and violated
Also I will protest EVERYDAY outside your store until some action has taken place because what happen was totally unnecessary and embarrassing and your manager is a liar. Review the cameras and show me what I did wrong. I need a conference
Preferred solution: They need to be terminated a reprimand is not enough due to the embarrassment I received for trying to make a complaint. They both were rude and out of line and lack customers service skills of you are not a people person why obtain a job concerning ppl
I tried to protest out your store today and they told me to leave or they would call the police, they said I am never to return or they will charge me with trespassing.
Queens, New York
Conways Fraud
A lot of businesses go out of business without letting their employees know. As far as the gift cards go, maybe people should use them right away, then they wouldn't risk not being able to use them.
Bronx, New York
Conway store sell false perfumes
So annoyed, frustrated, and fed up with #conway department store's #unethical and #false, #deceptive #marketing and unprofessional service. All the coupons that they offer on their official website ( they refuse to accept them at their physical stores (even though there is no expiration date or terms).
When you go to the website (http://conwaystores.com), an email sign-up pops up luring customers to provide their name and email information with the promise of receiving a $10 discount coupon via email. Of course once the poor customer receives this and presents to the cashier they refuse to accept it saying that they don't accept any coupons even if they are actively being provided on their official website. Have shopped so many times there with every trip resulting in over $100 in purchases but the false ad is too much to bear. The manager/staff are inconsiderate and direct you to call the corporate phone #.
Did that to file complaints about this false ad and unprofessional coupon service incident (which the website is still offering as valid) and have not heard back for almost a month now. Refused to shop any more but decided to give Conway one last chance which was again a terrible idea. Today, I happened to glance at my receipt and saw a charge "$.01" next to their "free gift" Asked the cashier what was this she said that is for the promo they are doing for black friday by giving you a card which you collect to enter for a chance to win some shopping spree on Nov 29, 2013. I said then that is NOT a FREE GIFT if you are charging the customer and not even telling them about it.
The cashier said its just a penny! Whether its a penny or $1,000. Its unethical for you to do that because if I hadn't checked my receipt I wouldn't have known that you were falsely pocketing money by scamming customer under the guise of free gift! The card that they gave me it self is deceiving like all of their fake coupons from their website - as it doesn't say there is a $.01 and that there is one limit per customer per day.
Today, my friend made two separate purchases in a same day and the cashier refused to give her two cards per two receipts claiming that its one cards per one customer per day. but clearly no where on their promo poster on their front entrance door, website, or the card says any of this. I just can't tolerate unethical, false, deceptive, #scam marketing done by companies like Conway Clothing Department stores to lure, deceive, and exploit customers. I remember Conway being good for the past 10 years even up to a year ago but as of this year it has risen in shameful tactics.
Unprofessional, inconsiderate, liars, #hate #Conway #Department #Store. I wish I could attach photos of their coupons but the forum doesn't have the option.
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You say you told him you wanted to get this done now. That's what he wanted too. Why didn't you go find your replacement items and get it done?
they have to give blacks management titles regardless of experience or they risk being falsely accused of racism. Though I must say you acted like a child.